FAQs
How long can I keep the biscuits?
In all honesty, most of our customers have fed back that their orders have gone within minutes – HUGE COMPLIMENT!
If you can resist WELL DONE – they will last two weeks if kept out of direct sunlight and in a cool dry place.
Can I have a personalised message added?
Yes you most certainly can, please ensure you add any message(s) you wish to include within your order(s) under Additional Information at Checkout. If you are ordering multiple boxes, please stipulate which message needs to be attached to which box accordingly. Should we have any queries, please be assured we will contact you further to clarify.
How long will my biscuits be fresh for?
Are your products vegan?
What are the allergens in your biscuits?
All our allergens are listed on our ingredients page under each products. Please note all our allergens will be highlighted in bold.
How big are the biscuits?
Our biscuits vary in size depending on the design. The sizes will be displayed under each product.
Do you have a bespoke service?
Have something different in mind?…..perhaps it’s a unique design, business branding or something special? Please don’t hesitate to get in touch to have your questions answered kate@kneadabiscuit.co.uk
Can I order a biscuit gift box and change what is in it?
We can create bespoke biscuit boxes of biscuits – please do contact us directly at kate@kneadabiscuit.co.uk to discuss your requirements.
Sustainability
Your biscuits will be individually packaged in biodegradable cellophane bags within recyclable gift boxes. Any broken biscuits are available to buy without icing in glassine bags online and are perfect for those lemon possets, cheesecake bases and sprinkled on ice-cream so I have been told.